An integrated approach to Process implementation, its evaluation through use of Metrics and constant feedback from both clients as well as in-house teams is used to gain insight, evaluate, control and predict software processes, projects, products and services. The learning is translated into diagnostic actions and Process improvements thus ensuring that the QMS is dynamic and at all times aligned to meet Customer satisfaction & business goals of organization constantly challenged to keep in tune with the changing business environment and market dynamics.

A dedicated Quality Assurance Group fully focused on Quality Assurance Model interfaces regularly with the in-house Teams and management to meet the Quality Goals of the organization. Ways and means are explored to make smart use of expertise in software technology to automate the Processes so that they are efficient and deliver the desired outputs consistently on implementation during Life cycle of the Product and benefit the customer through Delivery excellence. The Group is also entrusted with the task of training all employees on the QMS and educating them about the Process improvements before their deployment in organization.

Salient aspects of our Quality Management approach include:

• Data driven decision making and Measurement based Project Management
• Continuous Process Improvement Cycle through Best Practices Identification
• Root Cause Analysis aimed at Defect Prevention
• Institutionalization of Defect Prevention Teams
• Mandatory Training on QMS
• Process Tailoring