Our client is in the business of manufacturing different types of garment labels. These labels are either manufactured in-house or outsourced to other vendors depending upon the type of label ordered. The entire process (pre sales, approval, order and dispatch) till now was manual - a series of paper forms were being used for capturing data across the supply chain. These forms were then either faxed or snail-mailed which lead to a considerable time lag and had associated costs. Moreover, in the absence of an inventory tracking system certain items in the inventory were overstocked while some other fell short thus increasing costs.