EFFICIENT QUALITY MANAGEMENT SYSTEM

Product Overview: Bug tracking is an important part of the software development life cycle. The earlier and quicker bugs are resolved, the lower is your development cost and the higher your quality. Efficient Quality Management System (EQMS) is the perfect desktop defect tracking solution designed for software companies to report, prioritize, resolve and track bugs and prevent them from reoccurring. It ensures that no software bug goes unresolved or unreported, improves bug reporting efficiency and helps in reducing defect leakage across development phases.

Technology: Visual Basic 6.0, Crystal Reports 7.0, MS-Access

• Project, testing stage wise categorization and tracking of bugs
• Define bug severity, repeatability, list steps for bug reproduction
• Report on the progress of development and issue resolution – bugs marked as fixed only when verified by the testing team
• History and Audit trail - stores root cause of defects and corrective action taken thereupon; keeps track of previously reported bugs for preventive action
• Powerful search capability
• Quality control statistics at your fingertips - generates accurate, powerful charts and reports for further analysis
• Access control, user permissions implemented

ISSUE TRACKING SYSTEM

Product Overview: Issue Tracking System (ITS) is the perfect Issue Management tool for the Internet era, making it easy for an organization to collaborate efficiently on maintenance and support tasks of any kind. Simple yet powerful web-based interfaces enable issue creation, tracking and reporting quickly and painlessly. A powerful system of alerts enables a distributed organization to stay connected and maximize productivity.

Flexible to administer, easy to use and highly scalable, ITS works for all kinds of support/maintenance activity – software companies, network support companies, ISP’s or any other remote or local service delivery business would find this immensely helpful – and the adoption time is less than a day.

Technology: MS-SQL Server 2000, ASP.NET, C#

• Clear and simple UI design quickly informing the user where to look for which information
• Interface built on the ‘minimum clicks to functionality’ concept
• Powerful Admin section
• Maintains permanent archives of all tasks and issue related details
• Maintains complete workflow history between multiple people on multiple issues
• Can run on the Internet as well as on the Intranet